Customer Service Representative
Overview
We are looking for a creative, skilled UI Developer who can combine the art of design with the art of programming. Also known as Front-End Web Developers, as a UI Developer, you will work on the aesthetic of a website to make it appealing to the user while maintaining the core functionality of the website.
Requirements
- Our flexible work model provides a healthy, safe, and open work culture that empowers our TeamMates!
- At least 2 years of continuous Customer Service experience.
- Excellent English communication skills – both written and verbal.
- Interviewing prospective clients by phone ad email to become familiar with their cases.
- Conducting basic research to investigate whether prospective clients’ claims have merit.
- Evaluating prospective clients’ claims to determine whether they’re in line with the areas of practice and experience of the firm.
- Scheduling initial consultation appointments with attorneys for promising potential candidates.
- Onboarding new clients by filling out the necessary paperwork and putting together initial case files.
- Entering client information into computer systems.
- Networking with law firms in other areas of specialty to grow referrals.
- Performing administrative support tasks as assigned.
Requirements
- Our flexible work model provides a healthy, safe, and open work culture that empowers our TeamMates!
- At least 2 years of continuous Customer Service experience.
- Excellent English communication skills – both written and verbal
- Interviewing prospective clients by phone ad email to become familiar with their cases.
- Conducting basic research to investigate whether prospective clients’ claims have merit.
- Evaluating prospective clients’ claims to determine whether they’re in line with the areas of practice and experience of the firm.
- Scheduling initial consultation appointments with attorneys for promising potential candidates
- Onboarding new clients by filling out the necessary paperwork and putting together initial case files.
- Entering client information into computer systems.
- Networking with law firms in other areas of specialty to grow referrals.
- Performing administrative support tasks as assigned.