Korean-English Bilingual Apply Now Job Function & Responsibilities Daily live chat/email response of customer queries.Own overall relationship with assigned client.Ensure retention and satisfaction of all assigned clients.Aid clients in achieving their goals.Communicate with vendors/partners and internal teams to solve customer queries. Requirements At least 1 year of customer-facing experience in a Customer Success, or Account Management role Strong written and verbal communications skills in both Korean and English Detail-oriented and analytical Demonstrated ability to increase customer satisfaction Fluent in Korean language Apply Now